25
years of
experience
About us
Our Service
Promise
Since the year 2000, IDEAterrazas® has manufactured and installed its own top-quality glass curtains, the strongest system on the market. In that time, we have transformed over 30.000 properties and terraces with our glass curtains, roofs, glass balustrades, awnings and pergolas. We aim to demonstrate our reliability to our customers before, during and long after the installation process. This is reflected in our response times, our personalised attention to each customer’s needs, the quality of our products and our guarantees, and our professionality during the installation and our after-sales service.
Service
We Adapt
To Your Needs
Personalised advice: No two properties and no two clients are the same. Our advice on how the system is best installed in our clients’ property is highly individualised, using our team’s experience of many years. We aim to find the best long-term and practical solution to every situation, to maximize both the durability and functionality of our products and customer satisfaction.
Flexibility: We adapt our service to our customers. We are flexible in our visiting and installation times in order to meet the needs of our clients. The installation may have to await other work to be completed or the home may not be accessible year round, just consult with us and we will work out the best way to complete the project.
Professional Teamwork: Some of our clients’ projects require additional building work to be carried out on the property. Whenever this is the case, we will work closely with the building contractor carrying out the work in order to ensure that timings and structural work are carried out correctly to coincide with the installation of the system. We are also able to offer our own in-house services for any smaller jobs or preparatory or repair work needed for the completion of any of our glazing projects.
100%
Quality &
Reliability
25
years of
experience
Reliability
You Can
Count On Us
Short waiting times: We pride ourselves on our speedy and reliable service, both before, during and after installation and we aim to respond to our customers as quickly as possible when contacted, for both the initial assessment, as well our after-sales service. As our systems are manufactured locally in Spain, the average waiting time for installing the glass curtain systems most of our products in your home or business is just 3-4 weeks from when the confirmation of our offer is received.
Maintenance and repairs: We value all our existing customers, and we pride ourselves in giving the highest quality and speedy after-sales service. Our products will function perfectly for years if looked after properly, but may still need sporadic maintenance, repair or alteration. We aim to respond with effective solutions so that you can continue to get maximum enjoyment and functionality from our installations, whenever they were installed.
CLIENT TESTIMONIALS
What Our Customers Say
High quality. We bought for our terrace four years ago. All what Javier announced is right. Best quality, professional Installation and incomparable Service by Javier. Always happy about this Investment. Neither heavy wind nor rain were a problem. This system and IDEAterrazas® including Javier are the best!
Great service. The installation was perfect, the staff where professional, courteous and a pleasure to have in any home. Helios promised a fast and efficient installation. He lived up to all his promises and more. I would not hesitate to recommend Helios and his team to my friends or any body else. Great job thank you.
Outstanding Service and Product. I am a very demanding customer and was delighted by every aspect of their service from the surveyor and delivery team to the outstanding installers. All their work has been very efficient, professional, well priced, courteous and on time. The finished product looks great and we’re delighted. We could not have expected more from them. Thank you
Very professional staff, quick response from Javier, who processed everything for us very quickly, the measurement, and the placement of the closure. The staff who installed the closure were very professional, clean when doing their work and organized. We have been very satisfied.
After 7 years enjoying our glass installed by IDEAterrazas®, last week we had a problem with the operation of one of the glass sheets. We called the customer service number on the day they solved the problem. Extraordinary service. Thank you.
Quality and formality would be the summary of our excellent experience with IDEAterrazas®. In these latitudes, unfortunately it is not normal to find this type of company. Andrés Delgado’s personal and human treatment has been exquisite at all times. The rest of the team responds to the same profile. All in all, good people and a pleasure to work like this. I RECOMMEND THEM!
Great and fast service, high quality products and workmanship. Super friendly sales and installation staff, nothing more you can ask for, I highly recommend them as everyone who sees our terrace area gives us compliments on it.
The best service. I want to thank IDEAterrazas® for the great attention provided. I have had my windows installed for 7 and a half years and I have contacted them again to request a maintenance service, they have responded promptly and efficiently to my request, I spoke to them last Friday at noon from Castellar de la Frontera where I live and already on Monday my maintenance was done. They are very attentive and professional, especially the owner Helios with personalized service for his clients. YOU ARE PHENOMENAL, I RECOMMEND YOU 100%.
Perfect Purchase! Extremely high level of service and installation, Javier is very professional and everything he told us is true. The proof is in the pudding as they say for as the installation was completed a strong storm happened and the curtains stood up to the wind and heavy rain. I will certainly recommend to anyone needing this service other people on our urbanisation are asking for the company details as they are very impressed.
Great work. I’ve worked with IDEAterrazas® because of their professionalism, responsiveness and velocity in taking into account my request in addition of being able to organize everything while being abroad.
Couldn’t ask for more! I could not be happier with the service IDEAterrazas® provided, stunning product, fast installation and at the best price on the Costa del Sol (I shopped around before buying). For anyone looking at getting glass curtains on your terrace do not hesitate I cannot recommend the IDEAterrazas® team enough!
